There are a few shipping and delivery options available before your Pinball Machine ships. The game is packed very well in a custom designed box that measures 31.5” x 31.5” x 56” high. The box weighs 325 pounds with the game inside. Typically we ship the box on a wooden custom pallet and the box is strapped to that pallet.

Since we have been involved with shipping pinball machines for the past 15 years, we have extensive experience in safely getting games to thousands of customers, especially home customers.

Shipping method definitions:

Liftgate Delivery (Curbside Delivery)

When we ship your pinball machine we specify Residential/Liftgate Delivery instructions. The truck is a 18 – wheeler tractor-trailer and is at loading dock height. The liftgate enables the heavy box to be lowered to street level without a loading dock. The charge for that is included in the freight quote you receive prior to shipping. Your address will need to have access by this tractor trailer.

The delivery is also specified as “Curbside Delivery” which means the driver of the truck lowers the box to street level and you take possession of the box. From there, it is your responsibility to get it where it needs to be.

We can specify “Inside Delivery” which is an additional $60.00 and the driver will roll the box into a level area, typically a garage. They will not go up or down steps.

Additionally if you need in home delivery and setup, these options are available.

In-Home Delivery and Setup

This is a two-man delivery which will bring the game inside, anywhere on the main level of your home or business.  The game will be setup ready for play and they will remove all packing materials. Stair climb up or down is an additional charge and will be quoted upon contact with the customer.

 

Typical Pricing, Pinball Machine for Continental US Delivery:  

We will get you a rate quote for your specific zip code with our discount applied.

Liftgate Delivery/ Curbside - $375.00 approximate

Inside Delivery – $450.00 approximate

In-Home Delivery and Setup - $675.00 approximate

Stair Climbs - $125.00 each approximate

 

Delivery Times:

Unless a specific date is requested for delivery we will communicate with you as to the progress on a shipping date. Once the game ships you will receive an e mail with the tracking information and contact information from the trucking company. You will be able to track the shipment online and by calling the freight company. They will NOT deliver unless they make a delivery appointment with you. Calling them before they call you is best so they have an idea of when you can accept delivery.

Typically freight companies deliver in the earlier part of the day and empty their trucks and make their pickups later in the day.

For the best estimate of shipping times for a specific item, please call and speak with a representative.  Expedited delivery may be available

Please make sure you inspect the carton and its contents before driver leaves and before you sign the Bill of Lading. If there is any damage it must be noted on the Bill of Lading or you may refuse delivery.

In the event of damage, please save all packing materials in case the game needs to be inspected and contact us as soon as possible at (630) 830-5225 ext 1203 or ext 1222.

Please visit the JJP Support page for unboxing instructions & full game manuals: http://www.jerseyjackpinball.com/support/