There are a few shipping and delivery options
available before your Pinball Machine ships. The game is packed very well in a
custom designed box that measures 31.5” x 31.5” x 56” high. The box weighs 325
pounds with the game inside. Typically we ship the box on a wooden custom
pallet and the box is strapped to that pallet.
Since we have been involved with shipping
pinball machines for the past 15 years, we have extensive experience in safely
getting games to thousands of customers, especially home customers.
When we ship your pinball machine we specify
Residential/Liftgate Delivery instructions. The truck is a 18 – wheeler
tractor-trailer and is at loading dock height. The liftgate enables the heavy
box to be lowered to street level without a loading dock. The charge for that
is included in the freight quote you receive prior to shipping. Your address
will need to have access by this tractor trailer.
The delivery is also specified as “Curbside
Delivery” which means the driver of the truck lowers the box to street level
and you take possession of the box. From there, it is your responsibility to
get it where it needs to be.
We can specify “Inside Delivery” which is an
additional $60.00 and the driver will roll the box into a level area, typically
a garage. They will not go up or down steps.
Additionally if you need in home delivery and
setup, these options are available.
In-Home Delivery and
This is a two-man delivery which will bring
the game inside, anywhere on the main level of your home or business. The
game will be setup ready for play and they will remove all packing materials.
Stair climb up or down is an additional charge and will be quoted upon contact
with the customer.
Pinball Machine for Continental US Delivery:
We will get you a rate quote for your specific
zip code with our discount applied.
Liftgate Delivery/ Curbside - $375.00
Inside Delivery – $450.00 approximate
In-Home Delivery and Setup - $675.00
Stair Climbs - $125.00 each approximate
Unless a specific date is requested for
delivery we will communicate with you as to the progress on a shipping date.
Once the game ships you will receive an e mail with the tracking information
and contact information from the trucking company. You will be able to track
the shipment online and by calling the freight company. They will NOT deliver
unless they make a delivery appointment with you. Calling them before they call
you is best so they have an idea of when you can accept delivery.
Typically freight companies deliver in the
earlier part of the day and empty their trucks and make their pickups later in
For the best estimate of shipping times for a
specific item, please call and speak with a representative.
Expedited delivery may be available
Please make sure you inspect the carton and
its contents before driver leaves and before you sign the Bill of Lading. If
there is any damage it must be noted on the Bill of Lading or you may refuse
In the event of damage, please save all
packing materials in case the game needs to be inspected and contact us as soon
as possible at (630) 830-5225 ext 1203 or ext 1222.
Please visit the JJP Support page for unboxing instructions & full game manuals: http://www.jerseyjackpinball.com/support/